Recreation and Culture Department
Customer Satisfaction Survey

The Recreation and Culture Department strives to provide high quality leisure and recreational programs, services and facilities.

We are genuinely interested in your experiences and appreciate your participation in our programs. Your comments will help us continue to improve our courses, programs and services.

Please take a few minutes to complete our online Customer Satisfaction Survey. Specific comments are strongly encouraged in the “Additional Comments” section.
 
Your Postal Code:
   
1.

Which community centre did you last visit?
   
2.

What program or activity did you or your child last participate in?
   
3.

Based on your responses to questions 1 and 2, rate your satisfaction with the community centre's staff with respect to being helpful and courteous:

Exceeds Expectations Meets Expectations Below Expectations Not Applicable

Additional Comments:

   
4.

Rate your satisfaction with the program/activity with respect to quality, content and
equipment:

Exceeds Expectations Meets Expectations Below Expectations Not Applicable

Additional Comments:

   
5.

Rate the facility with respect to cleanliness and being well-maintained:

Exceeds Expectations Meets Expectations Below Expectations Not Applicable

Additional Comments:

   
6.

Rate your overall satisfaction with the community centre:

Exceeds Expectations Meets Expectations Below Expectations Not Applicable

Additional Comments:

   
7.

Are you interested in participating in a focus group to further discuss recreation programs and facilities in Vaughan?

Yes No
   
If Yes, please fill out the contact information below:
First Name: Last Name:
Daytime Phone:
Email Address:

Thank you for your feedback.