In heavy snowfalls it takes the City longer to get all our streets cleared. Please be patient, we’ll get there.

DO shovel the sidewalks in front of your property as soon as possible after a storm. The City has a program of sidewalk ploughing to assist you during heavy snowfalls, however we still need your help to keep our sidewalks safe for everyone.

DO bookmark this website and visit regularly for updates on snow clearing operations.

DO call the SNOW Hotline at (905) 879-SNOW to report any problem areas. Those individuals without Internet access can get updates on snow clearing operations during snowstorms by calling the SNOW Hotline. This information will help you plan your schedule and keep our other telephone lines free for emergencies and operational matters.

DO be patient. In heavy snowfalls it takes us longer to get all our streets cleared. We have to plough primary roads first, followed by secondary roads and cul-de-sacs, and finally, laneways. We'll get there!

DO drive carefully. Winter road conditions vary dramatically. Be cautious and courteous.

DON'T park on the street during or immediately following a storm. We cannot clear the snow if there are parked vehicles on the street. Parking is prohibited from 2 a.m. to 6 a.m. all year. During the winter, your vehicle may be tagged and/or towed away at any time, if it is impeding snow clearing operations.

DON'T park at the end of your driveway or over the sidewalk. This is for pedestrian safety and to help facilitate sidewalk snow clearing operations. Your vehicle may be tagged and/or towed away.

DON'T place snow from sidewalks or driveways on the street following a storm. The Ontario Highway Traffic Act prohibits the placing of snow or ice on a roadway. As the plough will not return until the next storm, help keep your neighbourhood safe and accessible for you, your family and neighbours.

Back