The Public Works Department's goal is to Plough all the roads in less than 16 hours from the end of a snowfall.

If, after the 16-hour clearing operation, you have concerns about the completed work call the SNOW Hotline at (905) 879-SNOW (7669) to talk to a Customer Service Representative. Your concerns will be dealt with in order of priority.

For inquiries on sidewalks clearing call Parks at 905-879-SNOW (7669)

For inquiries related to Region Roads call (905) 764-6346 Ext. 5200

For inquiries regarding 400 series highways contact the Province of Ontario at 1-800-268-4686

For inquiries regarding 407/ETR call (905) 264-5380

For Emergencies call 911

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